Privacy Policy

1. Introduction

Welcome to PlayMate ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using PlayMate, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

When you register for an account, we may collect:

• Name and display name
• Email address
• Profile photo
• Date of birth (for age verification)
• Sports preferences and skill levels

Location Information

With your permission, we collect and process your location data to:

• Show nearby players and games
• Help you find sports venues and courts
• Enable location-based matchmaking
• Display your approximate location to other users (if enabled)

Usage Information

We automatically collect information about how you interact with our Service, including:

• App usage patterns and feature interactions
• Device information (type, operating system, unique identifiers)
• Log data and crash reports
• Game history and statistics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your account
• Connect you with other players based on your preferences and location
• Enable group creation and game scheduling
• Send notifications about games, matches, and messages
• Process and track game results and statistics
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing

We may share your information in the following situations:

With Other Users

Your profile information, including name, photo, sports preferences, and skill levels, is visible to other PlayMate users. Your location may be shared with nearby users if you have enabled location sharing.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.

For Legal Reasons

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights or safety, or investigate potential violations of our Terms of Service.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes. Game statistics and anonymized usage data may be retained for analytical purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Location: Enable or disable location sharing at any time
• Notifications: Manage your notification preferences
• Visibility: Control who can see your profile and activity

You can exercise these rights through your account settings or by contacting us at privacy@playmate.app.

8. Children's Privacy

PlayMate is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@playmate.app, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Third-Party Services

Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through our Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice through the app or via email. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.